Wise

To verify your identity, open the Wise app and go to the “Profile” section. You’ll need to provide personal information such as your name, address, and date of birth. The app may also ask for a government-issued ID and a document that proves your address, like a utility bill. Make sure your documents are clear and legible. Once submitted, verification typically takes a few minutes, but it can take longer during peak times.

The Wise app allows you to hold over 50 different currencies in your account, including major ones like USD, EUR, GBP, AUD, and JPY. You can easily manage multiple currencies, making it convenient for international transactions. To see the complete list of supported currencies, navigate to the “Balances” section in the app.

Yes, Wise charges a small fee for sending money internationally, which varies depending on the currency pair, the amount, and the payment method you choose. The app displays a transparent breakdown of all fees before you confirm a transaction, so you’ll know exactly what you’re paying. Generally, Wise is known for lower fees compared to traditional banks.

Security is a top priority for Wise. The app uses advanced encryption technologies to protect your data and transactions. Additionally, Wise is regulated by financial authorities in various countries, ensuring compliance with stringent safety regulations. Two-factor authentication (2FA) is also available, adding an extra layer of security to your account.

Absolutely! With the Wise app, you can receive payments in multiple currencies through its local bank details feature. This provides you with local bank account details in different countries, allowing you to receive funds without incurring conversion fees. Just share your local account details with the sender, and they’ll be able to transfer money directly to your Wise account.

If you experience any issues, first check the ‘Help Center’ within the app for troubleshooting guides and answers to common questions. If the problem persists, you can contact Wise’s customer support through the app under the “Help” section. They usually respond promptly and can assist you with any technical or transactional issues you might face.

Yes, Wise offers features tailored specifically for businesses, including multi-currency accounts and bulk payment capabilities. Businesses can take advantage of competitive exchange rates and low fees for international transactions. You can sign up for a business account directly through the app and access all the necessary features designed for managing company finances globally.

To close your Wise account, you need to ensure that there are no pending transactions and that your balance is zero. Then, go to the “Profile” section in the app and select “Close Account.” Follow the prompts to confirm the closure. Your account will be closed, and all associated data will be securely deleted according to Wise’s privacy policy.